Featured Speakers

• Emerson Freedman
  IT Help Desk and Service Management 2009Senior IT Service Manager
  BBC Worldwide (UK)
  
• Graham Holland
  Strategic Asset Management 2009Head of Asset Management
  British Waterways
  
• Philippa Robinson
  Improving Patient flow for Enhanced Patient OutcomesNational Implementation Director, 18 Weeks Delivery Programme
  NHS, UK
  
• Donna Priestley
  Customer Experience Australia Summit 2009Head of Contact Centre Operations
  Coca Cola Amatil Australia
  
• Darryl Steven
  Project Director
  Energex
  

Top Events

Testimonials

As far as I know, this was the first seminar of its kind, and as such you set a high bar for the next one— Eric Kolts, Dow Jones Indexes

An excellent tool for business, very interesting, case studies, good knowledge sharing. Super event!— Mehenna Aourane, Bombardier Transport

A benchmark, global event where we could evaluate our position and thinking— Dave Dickinson, BAE Systems